Trade and Wholesale Orders
Wholesale Orders
Send Trade and Wholesale Orders to:
Books International:
Order email: [email protected]
Order and customer service phone #: (703) 661-1589
Order fax: (703) 996-1010
Booksellers, please contact a sales representative to order and for information on special trade offers. All other retailers, please contact Kirsten Drew, Book Strategy Manager, at [email protected].
Retailer Terms
Credit Terms: Net 30 days with credit approval. Credit application available here. Please note that the credit application process takes 2 weeks on average.
Return Policy
Overstock Returns (returnable accounts only): No cash refunds – credit only. No permission required, but all returns must be accompanied by invoice information (invoice # and date). We will not accept returns within 90 days of invoice (except for author event orders), and full credit is given for books that are in print and returned within 2 years from the date of invoice. Returns will be denied on books that have been declared OP/OSI for 6 months or that are in unsalable condition.
Damaged Returns: All damaged books (and short shipments) must be reported within 30 days of receipt for full credit.
Ship all returns to: Chelsea Green Publishing, Attn: Returns, 22880 Quicksilver Drive, Dulles VA 20166
Returns shipped to the corporate office in White River Junction, VT will incur a $25 freight forwarding charge.
U.S. Sales Representatives
Specialty (non-bookstore) Retailer, Academic & Corporate Sales
Darrell Koerner (303) 963-5612
Library & Trade Sales
Kirsten Drew: [email protected]
Regional Trade Reps (for Independent Trade and College Bookstores)
Western States: (AK, AZ, CA, CO, OR, HI, ID, MT, NM, NV, UT, WA, WY)
Karel/Dutton Group: Howard Karel
(415) 668-0829
(415) 668-2463 (fax)
Midwestern States: ( IA, IL, IN, KS, KY, MI, MN, MO, ND, NE, OH, SD, WI)
Kirsten Drew: [email protected]
All Eastern States + TOLA: (AL, AR, CT, DC, DE, FL, GA, LA, MA, MD, ME, MS, NC, NH, NJ, NY, OK, PA, RI, SC, TN, TX, WV, VA, VT)
Kirsten Drew: [email protected]
Canadian Sales Representation – Ampersand, Inc
British Columbia/ Alberta/ Saskatchewan/Manitoba/ Yukon/ Nunavut/ NWT
Ali Hewitt 604-337-4052 x402 [email protected]
Dani Farmer 604-337-4053 x403 [email protected]
Pavan Ranu 604-337-4055 x400 [email protected]
BC Office:
2440 Viking Way, Richmond, BC, V6V 1N2
general phone 604-243-5594, toll-free 1-800-561-8583
fax 604-337-4056, toll-free 888-323-7118
Ontario
Saffron Beckwith Ext. 124 [email protected]
Morgen Young Ext. 128 [email protected]
Laureen Cusack Ext. 120 [email protected]
Vanessa Di Gregorio Ext. 122 [email protected]
Evette Sintichakis Ext. 121 [email protected]
Sarah Gilligan Ext. 129 [email protected]
Kris Hykel Ext 127 [email protected]
Head Office:
Suite 213, 321 Carlaw Avenue, Toronto, ON, M4M 2S1
phone 416-703-0666, toll-free 866-736-5620
fax 416-703-4745, toll-free 866-849-3819
website ampersandinc.ca
Quebec
Sarah Gilligan
direct phone 416-703-0666 Ext. 129, toll-free 866-736-5620
fax 416-703-4745 [email protected]
Atlantic Provinces
Kris Hykel
direct phone 416-703-0666 Ext. 127, toll-free 866-736-5620
fax 416-703-4745 [email protected]
Foreign Trade Distribution
For wholesale orders in these territories, please contact the appropriate Chelsea Green distributor.
If you are not in one of the regions listed below, please call us at +1 802 295 6300. We’ll be happy to take your international order over the phone. Our hours are 9AM to 5PM EST.
If you are a retailer having difficulty sourcing our books overseas, or an international distributor interested in wholesaling Chelsea Green titles, please contact Kirsten Drew, Book Strategy Manager, at [email protected].
Thank you.
EUROPE
Alex Stewart, Head of UK Sales
Email: [email protected]
Bev Blee, UK Operations Manager
Email: [email protected]
UNITED KINGDOM
UK Distribution (Grantham Book Services)
Chelsea Green Publishing UK Ltd
C/O Grantham Book Services
Trent Road
Grantham
Lincolnshire
NG31 7XQ
Opening an Account with GBS
If you would like to open a trade account with TBS/GBS for ordering Chelsea Green titles please download the New Account and Credit Application form and email the completed form to Alex Stewart, Head of UK Sales at [email protected]
Download Trade Account Application PDF
Please note: This form must be reviewed in conjunction with GBS’ current Standard Terms & Conditions of Supply, as detailed in our terms and conditions section below:
Download Terms & Conditions PDF
No Account (Cash) Orders
If you do not hold an account but would like to place a one-time order via credit card, cheque or proforma, the GBS team is on hand to assist you with any queries from 8.30am-5.30pm Monday to Friday and can be contacted as follows:
Telephone: +44 (0)1206 25 5777
Fax: +44 (0)1206 25 6067
E-mail: [email protected]
Post: Cash Sales Department, TBS, Colchester Road, Frating Green, Colchester, CO7 7DW
CANADA
University of Toronto Press Distribution
5201 Dufferin Street
Toronto, ON M3H 5TH
(416) 667-7791
TOLL-FREE: (800) 565-9523
FAX: (416) 667-7832
TOLL-FREE FAX: (800) 221-9985
[email protected]
Website
AUSTRALIA AND NEW ZEALAND
Booktopia Publisher Services
Unit E1, 3-29 Birnie Avenue
Lidcombe NSW 2141 Australia
Telephone: +61 2 9045 4336
Email: [email protected]
Website: https://www.publisherservices.com.au
SOUTH AFRICA
SG Distributors
Unit 11, Sandton Commercial Village
Cnr. 7th Avenue & 15th Street
Eastgate Ext 18
Johannesburg, 2148
Telephone: +27 11 444 9050
Fax: +27 11 444 9042
Email: [email protected]
Website: http://www.sgdistributors.co.za